the fine print

Our Policies

Make sure to read them!

Cancellation Policy

Cancellations can be made 24 hours prior to your appointment without charge. Customers can cancel either through the online system or by phone. An exception will be made for sudden injury and contagious illness on a case-by-case basis and will be determined by Central Health Clinic.

No Shows

A "no show" on an appointment will lead to a 100% charge of the single priced service fee.

Return/Refund Policy

Refunds will be given for any prepaid unused treatments or product within 30 days of purchase. Refunds given to a credit or debit card may take up to 30 days to be returned on the card.

Purchase Policy

Central College Healthcare Centre accepts cash, Visa and Master Card for services and any product purchase. Payment is due at the time of service and /or when products are received.
A $25.00 fee will be applied to all dishonored payments (returned credit card payments).
All prices are subject to change.

Acupuncture

If you are ever uncomfortable during the treatment either from the position or from the acupuncture treatment, RMT, aromatherapy, or any healing therapy please notify the practitioner immediately so we can rectify the situation to make you feel more comfortable.
Acupuncture treatments are not always comfortable and often induce a weird or uncomfortable feeling at the site of the needle. This feeling is considered beneficial and is a healing reaction. However, if you ever have some sort of sharp or electrical pain, please tell the acupuncturist immediately.

Confidentiality

Patient information and records are confidential. Central Healthcare Centre is committed to ensuring that your privacy is protected at all costs.

Collecting Patient Information

Central College Healthcare Centre may collect the following information: name, contact information including email address, demographic information such as postal code, preferences and interests, credit or debit card information and other information relevant to surveys and/or offers.

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Testimonials

Clients About Us

“Yes, I was once a Jedi Knight the same as your father. I wish I'd known him."

Leo Mack — Webflow

“Our ships have completed their scan of the area and found nothing. If the Millennium Falcon went into light-speed, it'll be on the other side of the galaxy by now.”

Lizzie Moore — Zapier

“Our ships have completed their scan of the area and found nothing. If the Millennium Falcon went into light-speed, it'll be on the other side of the galaxy by now.”

Claudia Davidson — Shopify

“He says he's the property of Obi-Wan Kenobi, a resident of these parts. And it's a private message for him."

Leroy Sims — Apple

“If you end your training now, if you choose the quick and easy path, as Vader did, you will become an agent of evil.”

Victoria McCoy — Google

“Yes, I was once a Jedi Knight the same as your father. I wish I'd known him"

Steve Richardson — Dribbble
Contact US

Let’s Get in Touch

Don't be afraid to contact us for any questions.
We're here for you and we'll gladly help in any way.

Address

#520 - 6091 Gilbert Road
Richmond, BC V7C 5L9

Phone

604-370-4280

Hours

 Monday - Saturday: 9AM - 5PM
Sun. & Holiday Closed

Get In Touch

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